Privacy Policy

Ebrahim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Ebrahim — best online store for premium Arabic and French perfumes.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service"), alongside our application, Ebrahim. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: when this policy mentions "Company," "we," "us," or "our," it refers to Ebrahim, which is responsible for your information under this Privacy Policy.
  • Country: where Ebrahim or its owners/founders are based, in this case India.
  • Customer: refers to the company, organization, or person that signs up to use the Ebrahim Service to manage relationships with your consumers or service users.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Ebrahim and use its services.
  • IP Address: every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting to the internet.
  • Personnel: refers to individuals who are employed by Ebrahim or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Ebrahim as described in the relative terms (if available) and on this platform.
  • Third-Party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Ebrahim's site, accessible via this platform.
  • You: a person or entity that is registered with Ebrahim to use the Services.

1. What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Phonebook (Contacts list): your contacts list allows the app to be much easier to use, since accessing your contacts from the app saves you time.

2. When Does Ebrahim Use End User Information From Third Parties?

Ebrahim — best collection of premium Arabic perfumes online — will collect end-user data necessary to provide the Ebrahim services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

3. When Does Ebrahim Use Customer Information From Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming an Ebrahim customer, we receive information from a third party that provides automated fraud detection services to Ebrahim. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

4. Do We Share the Information We Collect With Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and website, database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and the type of device used. They may aggregate information about our advertising and what you see on the website, then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

5. Where and When Is Information Collected From Customers and End Users?

Ebrahim will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

6. How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

7. How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used solely for sending you information and updates pertaining to your order. If you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

8. How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide our Service to you and fulfill the purposes described in this policy. This is also the case for anyone we share your information with who carries out services on our behalf. When we no longer need to use your information, and there is no need for us to keep it to comply with legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

9. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, accessible only by those authorized with special access rights, who are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) is never kept on file. We cannot, however, guarantee the absolute security of any information you transmit to us.

10. Could My Information Be Transferred to Other Countries?

Ebrahim is incorporated in India. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. By using our Service, you voluntarily consent to the trans-border transfer and hosting of such information.

11. Is the Information Collected Through Our Service Secure?

We take precautions to protect the security of your information, including physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, no security system is foolproof. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

12. Can I Update or Correct My Information?

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems, by cancelling your account. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting profile access or making corrections.

It is not technologically possible to remove every record of information you have provided to us from our systems, due to backups required to protect information from inadvertent loss. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media, will be updated, corrected, changed, or deleted, as appropriate and reasonably practicable.

13. Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Ebrahim or any of its Corporate Affiliates, or in the event that we discontinue our business, provided that the third party agrees to adhere to the terms of this Privacy Policy.

14. Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Ebrahim, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated in accordance with the terms of this Privacy Policy.

15. Governing Law

This Privacy Policy is governed by the laws of India without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

By using Ebrahim or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services.

16. Your Consent

By using our Service, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

17. Links to Other Websites

This Privacy Policy applies only to the Service. The Service may contain links to other websites not operated or controlled by Ebrahim. We are not responsible for the content, accuracy, or opinions expressed on such websites. When you use a link to go from our Service to another website, our Privacy Policy is no longer in effect.

18. Cookies

Ebrahim uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, but they are non-essential to their use. However, without these cookies, certain functionality — like videos — may become unavailable, or you would be required to enter your login details every time you visit the website. Most web browsers can be set to disable the use of Cookies, though this may affect functionality. We never place Personally Identifiable Information in Cookies.

Blocking and Disabling Cookies

You may set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly. You may also lose some saved information (e.g., saved login details, site preferences) if you block cookies. Disabling a cookie does not delete it from your browser — you will need to do this yourself, and should visit your browser's help menu for more information.

19. Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

20. Kids' Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data without your permission, please contact us, and we will take steps to remove that information from our servers.

21. Changes to Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. If you continue to use the Service, you will be bound by the updated Privacy Policy.

22. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services), or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that Ebrahim shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, or quality. Third-Party Services are provided solely as a convenience to you, and you access and use them entirely at your own risk, subject to such third parties' terms and conditions.

23. Tracking Technologies

Sessions: we use "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

24. General Data Protection Regulation (GDPR)

We may collect and use information from you if you are from the European Economic Area (EEA). This section explains how and why this data is collected, and how we maintain it under protection from misuse.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control EU residents have over their personal data. It is relevant to any globally operating company, not just EU-based businesses — which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is Personal Data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person — including financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way, and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose, and only used for that purpose.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data, request a copy of it, and have it updated, deleted, restricted, or moved to another organization.

Individual Data Subject's Rights — Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Ebrahim processes or stores all personal data with fully vetted, DPA-compliant vendors. We store conversation and personal data for up to 6 years unless your account is deleted, in which case we dispose of all data in accordance with our Terms of Service and this Privacy Policy, but will not hold it longer than 60 days.

25. California Residents (CCPA)

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect it, and the third parties with whom we share it, as explained above.

California residents have the following rights:

  • Right to Know and Access — you may request information regarding the categories and purposes of Personal Information we collect, use, or share.
  • Right to Equal Service — we will not discriminate against you for exercising your privacy rights.
  • Right to Delete — you may request that we delete Personal Information we have collected about you.
  • Right to Opt Out of Sale — you may request that we not sell your personal data (we do not sell personal information).

If you make a request, we have one month to respond. We do not sell the Personal Information of our users.

26. California Online Privacy Protection Act (CalOPPA)

CalOPPA users have the same rights outlined above under the CCPA section — the Right to Know and Access, Right to Equal Service, Right to Delete, and the right to opt out of the sale of personal data. We do not sell the Personal Information of our users.

27. Contact Us

Don't hesitate to contact us if you have any questions.